Privacy Policy

Last Updated: January 15, 2025

Any Hour Dental and its affiliates ("Any Hour Dental," "we," "us," or "our") operate websites, applications, and software services. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our services.

1. Information We Collect

1.1 Personal Information You Provide

When you interact with our services, we may collect the following personal information:

• Account Information: Name, address, email address, telephone number, birthday, username, and password
• Payment Information: Credit or debit card number, expiration date, and card verification number
• Health Information: Medical history, present symptoms, insurance information, and other health data you choose to provide
• Appointment Information: Requested appointment details and scheduling preferences
• Location Information: Geographic location data (when enabled on your device)
• Communications: Information you provide through customer service interactions, surveys, or other communications

1.2 Information Collected Automatically

We automatically collect certain technical information when you use our services:

• IP address and browser information
• Device identifiers and type
• Usage patterns and click-stream data
• Page visit duration and frequency
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our dental connection services
• Appointment Scheduling: To connect you with dental providers and manage appointments
• Payment Processing: To process transactions and send billing communications
• Communications: To send you service updates, appointment reminders, and important notices
• Customer Support: To respond to your inquiries and provide technical assistance
• Fraud Prevention: To detect and prevent fraudulent activities and security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations
• Service Improvement: To analyze usage patterns and improve our services

3. How We Share Your Information

We may share your personal information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processing
• Data storage and hosting
• Analytics and data analysis
• Customer service and support
• Email and communication services

3.2 Healthcare Providers

When you schedule an appointment through our services, we share necessary information with the dental providers you choose to contact.

3.3 Legal Requirements

We may disclose your information when required by law or to:

• Comply with legal processes, subpoenas, or court orders
• Protect our rights, privacy, safety, or property
• Enforce our Terms of Service
• Respond to emergency situations

4. Your Rights and Choices

4.1 Access and Updates

You may access, update, or correct your personal information through your account settings or by contacting us at the address below.

4.2 Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails or by contacting us directly.

4.3 Cookie Preferences

Most web browsers allow you to control cookies through their settings. Please note that disabling cookies may limit your ability to use certain features of our services.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to:

• Comply with legal obligations
• Resolve disputes
• Prevent fraud and abuse
• Enforce our agreements

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

10. Additional Disclosures

10.1 HIPAA Compliance

Any Hour Dental is committed to protecting your health information in accordance with applicable privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

10.2 State-Specific Rights

Depending on your location, you may have additional rights under state privacy laws, including the California Consumer Privacy Act (CCPA). Please contact us for more information about exercising these rights.

10.3 Text Messaging

If you provide consent, we may send you appointment reminders and service updates via text message. Standard message and data rates may apply. You can opt out at any time by replying STOP to any text message.