Terms of Service

Last Updated: January 15, 2025

Welcome to Any Hour Dental. These Terms of Service ("Terms") govern your access to and use of the websites, applications, and services operated by Patient Solutions LLC (doing business as "Any Hour Dental," "we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By using our sites and services, you accept and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our sites or services.

1.1 Age Requirement

You must be at least 18 years of age to use our services. By using our sites and services, you represent and warrant that you are at least 18 years old.

2. Description of Services

Any Hour Dental provides online dental connection services designed to help patients find and connect with dental providers. Our services include:

• Dental provider directory and search functionality
• Appointment scheduling and coordination
• Information about dental services and providers
• Emergency dental service connections
• Related dental health information and resources

Any Hour Dental acts as an intermediary to connect patients with dental providers. We do not provide medical or dental advice, diagnosis, or treatment.

3. User Accounts

3.1 Account Creation

To access certain features of our services, you may be required to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account

3.2 Account Restrictions

Users may maintain only one account per site. Account creation must be performed manually without automation. Sales and transfers of accounts are strictly prohibited.

4. User Conduct and Prohibited Activities

4.1 Prohibited Content

You agree not to post, upload, or transmit any content that:

• Is illegal, fraudulent, defamatory, or violates any law or regulation
• Infringes on intellectual property rights or other proprietary rights
• Contains viruses, malware, or other harmful computer code
• Harasses, threatens, or harms others
• Contains false or misleading information
• Violates privacy rights or contains personal information of others without consent

4.2 Prohibited Activities

You agree not to:

• Use automated systems (bots, scrapers, crawlers) to access our services
• Attempt to gain unauthorized access to our systems or networks
• Interfere with or disrupt our services or servers
• Circumvent security measures or technological protection measures
• Copy, modify, or create derivative works of our services
• Use our services for any unlawful purpose
• Impersonate any person or entity
• Collect or harvest information about other users

5. Content Moderation

We reserve the right, but are not obligated, to:

• Monitor, screen, edit, or remove any user content
• Regulate content and conduct on our sites and services
• Block, filter, or delete content or accounts that violate these Terms
• Take appropriate legal action against users who violate these Terms

We disclaim liability for moderation decisions or failures to moderate content. Our failure to enforce these Terms in every instance does not constitute a waiver of our rights.

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content, features, and functionality of our sites and services, including but not limited to text, graphics, logos, images, software, and design, are owned by Patient Solutions LLC and are protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our services for personal, non-commercial purposes in accordance with these Terms.

6.3 User Content

By submitting content to our services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, and distribute such content in connection with our services.

7. Medical Disclaimer

Important: Any Hour Dental does not provide medical or dental advice, diagnosis, or treatment. Our services are designed to connect you with dental providers who can provide such services.

The information provided through our services is for informational purposes only and should not be considered a substitute for professional dental or medical advice. Always seek the advice of qualified healthcare providers with questions regarding medical conditions.

8. Fees and Payment

8.1 Service Fees

Certain features of our services may require payment of fees. All fees are stated on our sites and are subject to change with notice.

8.2 Non-Refundable

Except as required by law or otherwise stated on our sites, all fees are non-refundable.

8.3 Payment Processing

Payment processing services are provided by third-party payment processors. By providing payment information, you authorize us to charge your payment method for all fees incurred.

9. Third-Party Services and Links

Our services may contain links to third-party websites or services that are not owned or controlled by Any Hour Dental. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party websites or services.

We are not liable for any interactions or transactions you have with dental providers, third-party services, or other users. Any disputes arising from such interactions are solely between you and the third party.

10. Privacy

Your use of our services is subject to our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of personal information.

11. Disclaimers and Limitations of Liability

11.1 "AS IS" Basis

YOUR ACCESS TO, USE OF, AND RELIANCE ON OUR SITES AND SERVICES IS ENTIRELY AT YOUR OWN RISK. Our services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

11.2 No Warranty

We do not warrant that:

• Our services will be uninterrupted, secure, or error-free
• The results obtained from using our services will be accurate or reliable
• Any errors or defects will be corrected
• Our services are free from viruses or other harmful components

11.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PATIENT SOLUTIONS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

Our aggregate liability to you for all claims arising from or relating to these Terms or our services shall not exceed the greater of (a) the amounts paid by you to us in the six (6) months preceding the claim, or (b) $500.

12. Indemnification

You agree to indemnify, defend, and hold harmless Patient Solutions LLC, its affiliates, officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any rights of another party
• Your content or conduct on our services

13. Dispute Resolution

13.1 Informal Resolution

Before filing a claim, you agree to contact us and attempt to resolve the dispute informally for at least thirty (30) days. If the dispute is not resolved within thirty days, either party may pursue formal dispute resolution.

13.2 Binding Arbitration

Any dispute arising from or relating to these Terms or our services shall be resolved through binding arbitration administered by JAMS (Judicial Arbitration and Mediation Services) in Utah County, Utah, in accordance with JAMS Streamlined Arbitration Rules and Procedures.

13.3 Class Action Waiver

You agree that any arbitration or proceeding shall be conducted on an individual basis and not as a class action, consolidated action, or representative action.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions.

To the extent arbitration does not apply, you agree to submit to the exclusive jurisdiction of the state and federal courts located in Utah County, Utah.

14.1 Limitation Period

Any claim or cause of action arising from or relating to these Terms or our services must be filed within one (1) year after the claim or cause of action arose, or it will be permanently barred.

15. Modifications to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the "Last Updated" date.

Your continued use of our services after such modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using our services.

16. Termination

16.1 Termination by You

You may terminate your account at any time by contacting us or using account closure features in our services.

16.2 Termination by Us

We may suspend or terminate your access to our services at any time, with or without cause or notice, including for violations of these Terms.

16.3 Effect of Termination

Upon termination, your right to use our services will immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property rights, disclaimers, indemnification, and limitations of liability.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Patient Solutions LLC regarding our services.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.

17.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign these Terms without restriction.

18. California Consumer Notice

Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice:

If you have a question or complaint regarding our services, please contact us at the address below. California residents may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

19. Contact Information

20. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.